Effective Date: September 24, 2026
Data Controller: Ace Support Ireland
1. Introduction
Ace Support Ireland is committed to protecting the privacy and personal data of our clients, healthcare employers, candidate job seekers, and website visitors. This Privacy Policy outlines how we collect, use, store, and safeguard your personal information in compliance with the General Data Protection Regulation (GDPR) and the Irish Data Protection Acts 1988–2018.
2. Information We Collect
We collect personal data necessary to provide healthcare recruitment and staffing solutions:
- For Employers: Contact names, business details, job vacancy specifications, email addresses, and phone numbers submitted via “REQUEST STAFF” inquiries.
- For Candidates: Full name, contact details, curriculum vitae (CV), work experience, professional registration details, identity verification documents, visa/work permit status, and placement preferences submitted via “REGISTER AS A CANDIDATE” or “UPLOAD YOUR CV”.
- Website Analytics: Standard log files, IP addresses, browser types, and usage data via cookies to improve site performance.
3. HOW WE USE YOUR DATA
We process your personal data for the following lawful purposes:
- Recruitment Sourcing & Screening: Matching qualified candidates with relevant healthcare or social care vacancies.
- Employer Introductions: Introducing pre-screened candidates to prospective employers upon candidate consent.
- Compliance & Vetting: Verifying qualifications, eligibility to work in Ireland, and compliance with Irish employment legislation.
- Communication: Responding to inquiries sent via our contact forms or service pages.
4. INTERNATIONAL RECRUITMENT DATA TRANSFERS
Where international recruitment is appropriate, candidate details may be processed for international sourcing purposes. All international candidate data is handled securely and in strict compliance with Irish employment permit requirements and EU data protection standards.
5. DATA SHARING & THIRD PARTIES
We do not sell or rent your personal data to third parties. We only share personal information with:
- Prospective employers (for candidates, following initial screening and consent).
- Regulatory or law enforcement authorities, if required by Irish law.
- Secure third-party service providers (e.g., IT hosting) bound by confidentiality and data processing agreements.
6. DATA RETENTION
We retain personal data only as long as necessary to fulfill the recruitment purpose for which it was collected, or to satisfy legal, accounting, or regulatory requirements. Candidates may request the deletion or updating of their records at any time.
7. YOUR DATA PROTECTION RIGHTS
Under GDPR, you have the following rights regarding your personal data:
- Access: Request a copy of the personal data we hold about you.
- Rectification: Request correction of inaccurate or incomplete data.
- Erasure: Request deletion of your data (“Right to be Forgotten”).
- Restriction & Objection: Object to or restrict certain data processing activities.
- Data Portability: Request transfer of your data to another service provider.
To exercise any of these rights, please contact Ace Support Ireland through our website’s Contact page.
8. SECURITY
We implement appropriate technical and organisational measures to safeguard your personal information against unauthorised access, loss, or misuse.
9. UPDATES TO THIS POLICY
We may update this Privacy Policy from time to time to reflect changes in our services or legal obligations. Updates will be posted on this page with an updated effective date.
